FAQ's
What is A Complicated Thing?
A Complicated Thing is a southern US-based watch trader specializing in luxury wristwatches. We focus on not only providing high-quality watches but also capturing the essence and experience of each timepiece, reflecting the rich cultural heritage of the Southern United States.
Where are your watches made?
Our watches are crafted with meticulous attention to detail by expert watchmakers. We source the finest materials and components from around the world to ensure exceptional quality and precision in every timepiece.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on the destination and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receiving it for a full refund or exchange, subject to our return conditions.